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Privacy Policy

1. Data Controller

The data controller responsible for data processing on this platform is:

AI Powerhouse Swiss AG
Gotthardstrasse 18
6300 Zug, Switzerland
hello@realestate-reel.com

2. Data We Collect

We collect and process the following categories of personal data:

  • Account data: Email address, name, preferred language
  • Property data: Uploaded images, property descriptions, listing URLs
  • Payment data: Processed by Stripe; we do not store credit card details
  • Usage data: Login activity, video generation history, browser type

3. Purpose of Processing

We process your data for the following purposes:

  • Providing the video generation service
  • Processing payments and managing credits
  • Communicating about your orders and account
  • Improving our services and user experience
  • Complying with legal obligations

4. Legal Basis

We process personal data based on: (a) performance of a contract (Art. 6(1)(b) GDPR), (b) our legitimate interests (Art. 6(1)(f) GDPR), and (c) your consent where applicable (Art. 6(1)(a) GDPR).

5. Data Storage and Security

Data is stored securely on servers located in the EU/EEA. Images and generated videos are stored in encrypted cloud storage. We implement industry-standard security measures to protect your data.

6. Third-Party Services

We share data with the following third-party processors:

  • Stripe: Payment processing (PCI-DSS compliant)
  • AI video engine: To generate your property videos
  • Cloud hosting: Infrastructure and data storage

7. Data Retention

We retain your account data for as long as your account is active. Generated videos are stored for 12 months after creation. Payment records are retained as required by Swiss tax law (10 years).

8. Your Rights

Under applicable data protection law, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@realestate-reel.com

9. Cookies

We use essential cookies for authentication and language preferences. No advertising or tracking cookies are used. Essential cookies cannot be disabled as they are necessary for the platform to function.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform.

11. Contact

For privacy-related inquiries, contact: hello@realestate-reel.com